Trailer Axle
Limited Warranty

Warranty Coverage

ProAxle warrants that its utility trailer axles are free from defects in materials and workmanship under normal use and service, subject to the terms, conditions, exclusions, and limitations set forth in this Limited Warranty.

Limited 1-Year Warranty. Grease and oil seals for all ProAxle products are warranted for one (1) year from the original date of purchase against defects in materials and workmanship.

Limited 6-Year Warranty. Spring axles, suspension systems, and suspension components are warranted for six (6) years from the original date of purchase against defects in materials and workmanship.

This Limited Warranty applies only to defects in materials or workmanship and does not cover failures resulting from improper installation, operation, maintenance, application, modification, overloading, accident, abuse, neglect, or other conditions specifically excluded below.

What Is Covered

During the applicable warranty period, ProAxle will, at its sole discretion, repair or replace a ProAxle axle or component that ProAxle determines to be defective due to a manufacturing defect in materials or workmanship.

Replacement parts may be new, reconditioned, or refurbished and will be provided at no charge for the defective component covered by this Limited Warranty.

The warranty remedy is limited to the repair or replacement of the defective ProAxle component. ProAxle does not assume responsibility for costs or expenses not expressly covered by this Limited Warranty.

What Is Not Covered

This Limited Warranty does not cover:

• Loading the axle beyond its rated capacity.
• Improper installation, improper application, or modification of the axle, suspension, or components.
• Failure to properly install, operate, inspect, lubricate, or maintain the axle, suspension, or components.
• Failure to follow ProAxle installation, operation, inspection, lubrication, maintenance, and safety instructions.
• Failure to perform required maintenance, including proper hub lubrication or replacement of worn or damaged wheel bearings and seals.
• Accidents, misuse, abuse, neglect, or improper operation.
• Corrosion, cosmetic damage, or normal wear and tear.
• Road hazards, impacts, collisions, potholes, curbs, or other external forces.
• Environmental conditions, including exposure to salt, chemicals, water, or other corrosive substances.
• Use of the product for an application for which it was not designed or rated.
• Labor, removal, installation, transportation, freight, towing, or other incidental service costs, unless expressly agreed to in writing by ProAxle.
• Consequential, incidental, indirect, special, or punitive damages, to the extent permitted by applicable law.

Installation, Operation, and Maintenance Requirements

The axles, suspensions, and components must be installed, operated, inspected, lubricated, and maintained in accordance with good industry practices and all applicable ProAxle recommendations, including those contained in the current ProAxle Installation, Operation, and Maintenance Manual.

The customer, installer, owner, and operator are responsible for reviewing and following the applicable ProAxle manual and all applicable installation, operating, inspection, lubrication, maintenance, and safety requirements before installing or operating ProAxle products.

The current ProAxle manuals are available electronically at https://proaxle.com/documents/ProAxle-Axle-Manual.pdf. A QR code or other electronic access method may also be provided with ProAxle products, packaging, warranty documentation, or related materials for convenient access to the applicable manual.

ProAxle may periodically revise or update its manuals, specifications, recommendations, and procedures. Customers should verify that they are using the current applicable version before installing, servicing, or operating ProAxle products.

Upon request, ProAxle will provide a printed copy of the applicable manual. Requests for printed manuals may be subject to reasonable processing and delivery requirements.

Failure to properly install, operate, inspect, lubricate, maintain, or service ProAxle products in accordance with the applicable ProAxle manual, good industry practice, or applicable ProAxle recommendations may result in denial of warranty coverage to the extent the failure or damage is attributable to such failure.

Warranty Claims

To make a warranty claim within the applicable warranty period, the original purchaser should:

• Provide proof of purchase. Provide the original proof of purchase, invoice, Bill of Sale, or trailer purchase documentation establishing the original date of purchase.
• Locate the axle identification tag. Locate the manufacturer identification tag attached to the axle beam. The tag contains important information such as the axle model number, rated capacity, and serial number.
• Confirm proper installation and maintenance. The axles, suspensions, and components must have been installed, operated, inspected, lubricated, and maintained in accordance with good industry practices and applicable ProAxle recommendations, including the current ProAxle manuals.
• Provide photographs and documentation. Provide clear digital photographs showing the alleged defect, the axle identification tag, and any other information reasonably requested by ProAxle to evaluate the claim.
• Contact the dealer or ProAxle. Submit the warranty claim through the distributor, dealer, trailer manufacturer/dealership, or directly to ProAxle as applicable. The dealer or ProAxle will evaluate the claim and coordinate any approved warranty repair or replacement.
• Retain defective components. Do not discard, alter, repair, or modify a failed component before ProAxle has had a reasonable opportunity to inspect it. ProAxle may require defective components to be returned for inspection before approving a warranty claim.

ProAxle may request additional information reasonably necessary to determine the cause of the alleged failure and whether the failure is covered by this Limited Warranty.

Warranty Determination

ProAxle reserves the right to inspect the product and determine whether the alleged failure resulted from a defect in materials or workmanship or from an excluded condition.

ProAxle’s determination regarding whether a particular failure is covered by this Limited Warranty will be made based on the available evidence, including inspection of the product, photographs, maintenance records, installation information, operating conditions, and other relevant information.

Limitation of Liability

This Limited Warranty provides the express warranty offered by ProAxle for the products covered herein. To the extent permitted by applicable law, any implied warranties that cannot legally be excluded are limited in duration to the applicable duration of this Limited Warranty.

The remedies provided under this Limited Warranty are the exclusive remedies available to the purchaser for a defect covered by this Limited Warranty, to the extent permitted by applicable law.

ProAxle shall not be liable for incidental, consequential, indirect, special, or punitive damages arising from the use, inability to use, failure, or alleged defect of the axle or related components, to the extent such limitation is permitted by applicable law.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages. Accordingly, these limitations may not apply to every purchaser.

Transferability

This Limited Warranty applies only to the original purchaser and is not transferable, except where otherwise required by applicable law.

Governing Law

This Limited Warranty shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles, except to the extent that applicable law requires otherwise.